Terms & Conditions

Last Updated: (25/08/2024)

Thank you for visiting Last Mile Support. By using our site, exploring our pages, or engaging with any of our features, you agree to the following Terms of Use. Please note that we may update this agreement and our Terms at any point in time by revising this page. We encourage you to check back often to stay informed about any changes to our practices.

Your continued access to the site signifies your full acceptance of this agreement. If you do not agree with these terms, we kindly ask that you exit the website immediately.

Intellectual Property

All material on the Last Mile Support website, including text, videos, images, media, design layouts, and content styles, is the exclusive property of Last Mile Support or by third-party contributors who have granted us permission to use their material.

Unless otherwise noted, the intellectual property and copyright for all content on this website are held by Last Mile Support or its licensors.

None of this site’s material in whole or in part may be reproduced, stored, or retrieved in any personal or freely available electronic system without prior written consent from Last Mile Support.

Acceptable Uses

Users are welcome to access, transfer, duplicate, and print content from the Last Mile Support website for non-commercial and personal use, provided the following conditions are met:

  1. The material remains unaltered.
  2. Imageries or typescripts taken from the site are linked to Last Mile Support, using indicative text like “sourced from lastmilesupport.com” or obtaining direct permission to cite us as the origin.
  3. Your use of the material does not involve any content that is indecent, slanderous, or harmful to Last Mile Support’s reputation.
  4. Last Mile Support’s trademarks and copyrights are duplicated and visible in all replicas of the content.
  5. No visuals are separated from the corresponding text on the site when used.

Non-Solicitation Clause

To protect our team, we include a non-solicitation clause that prevents clients from hiring our employees directly. You agree not to solicit or hire our employees for 12 months after the end of the service agreement.

Phone Calls

When you contact us by phone for inquiries, please be aware that the call may be recorded or monitored for quality assurance purposes. By continuing the conversation, you explicitly consent to being recorded or monitored.

User License

Excluding personal data provided when filling out web forms or engaging with site features (as detailed in our Privacy Policy), all content posted or shared on the Last Mile Support site will be considered non-proprietary and non-confidential. Last Mile Support assumes no accountability for this content.

We reserve the right to broadcast, send, duplicate, divulge, dispense, and otherwise utilize such materials, including data, visual illustrations, audio, text, and cinematic content, for any purposes, non-commercial or commercial.

You may not publish or share any content on the website that:

  1. Is slanderous, defamatory, hostile, explicit, offensive, abusive, of racist nature, discriminatory, breaches confidentiality or causes aggravation.
  2. Infringes on copyright by using protected material without the required permissions or licenses
  3. Promotes unlawful activities, creates civil liability, breaches US law, or infringes on the rights of any citizen of the United States or third party globally.
  4. Includes malicious elements like malware, spyware, worms, Trojan horses, viruses, corrupt data, logic bombs, or any other destructive software or elements that could damage the site.

Visitors are prohibited from abusing this site in any way, including attempts of hacking.

Last Mile Support will, to the fullest extent, assist law enforcement or honor court orders governed by the US law requiring the disclosure of or to locate individuals who publish material that infringes these terms.

Service Access

Although Last Mile Support strives to ensure that this site and its services are available 24/7, we cannot be deemed liable for any unavailability at any time or for any duration.

The site may be limited or suspended without advance notice due to factors like scheduled maintenance, system failures, site repairs, or other situations beyond our control.

Links To Third Party Sites

This website might include links to websites run by third parties. Clicking on these links will take you away from our site and exempt you from our Terms and Policies.

Last Mile Support does not review such sites and is not responsible for their content or availability. We do not control or guarantee the content or accessibility of these external sites.

By accessing third-party sites linked from our site, you are doing it at your own risk.

General Conditions

Last Mile Support has the right to refuse or terminate service access to any person for any reason and at any time.

Users hereby acknowledge that personal data (not inclusive of credit or debit card information) made available to us when engaging with this website may be transmitted or transferred across multiple networks in an unencrypted state and changed to align with any technical specifications of devices and connecting networks.

You shall not duplicate, reproduce, sell, or misappropriate any of the services available on this site, access to them, or any other touchpoints through which the aforementioned is provided without the express permission of an authorized Last Mile Support representative.

Service And Rate Changes

The costs of our services can be modified with or without prior notice. Last Mile Support has the right to change, terminate or discontinue any of its services including parts or provisions of such services at short notice.

We are not liable to users or any third parties for any adjustments, price changes, or discontinuation of services.

Governing law

Our terms and all claims related to Last Mile Support’s website will be construed in accordance with the Ohio state laws and the United States laws, disregarding conflict of law principles.

If a competent jurisdiction court deems any provision of these terms unenforceable, all left-over provisions will still apply and remain in full force according to the intent of the terms. If we fail to enforce any provision of these terms, it shall not be viewed as a waiver of those rights or any other rights and provisions detailed within these Terms.

Dispute resolution and arbitration

To accelerate dispute settlements and minimize the costs associated with any disputes or claims resulting from your utilization of Last Mile Support’s site, its services, or these Terms, you and Last Mile Support shall first try to settle any disputes out of court for at least 90 days before pursuing any formal settlement out-of-court or arbitration.

The informal settlement process will begin upon notice from Last Mile Support in written form. Your personal information; and this includes where you reside (for the purpose of sending the notice) and email address (to make it possible to send you an electronic version of the notice), will be collected from Last Mile Support’s database to initiate contact.

Disclaimer of warranties and liability limitations

All content on Last Mile Support’s website is made available “as-is.” Last Mile Support does not make warranties, either implied or expressed, inclusive of but not limited to assurances of merchantability, non-contravention of intellectual property, or any other Terms.

Although we do our best to make sure the information and material on this website are correct, Last Mile Support does not guarantee the reliability, truthfulness or accuracy of such content. We reserve the right to make changes to any content, services or products on our site at any time without notice.

Last Mile Support is not responsible for outdated content and is under no obligation to keep such content up-to-date.

Entire agreement

All terms outlined above constitute the entire agreement between you, the user, and Last Mile Support, superseding any previous or existing agreements. Relinquishments of any provisions of these Terms will only be effective if provided in writing and signed by an authorized Last Mile Support representative.

Contact us

Last Mile Support will answer any questions and welcome feedback or concerns about these Terms. To get in touch, please use the detailed below:

info@tgocorp.com

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